Privacy Policy

Last updated: 29 June 2026

1. Who We Are

Pro-Autocraft is a professional alloy wheel repair and refurbishment business located at Unit 1, Chancerygate Industrial Centre, Horton Close, West Drayton, UB7 8EW.

For privacy enquiries, contact us via WhatsApp on 07940 717123.

2. What Data We Collect

When you submit our quote request form, we collect:

  • Your name
  • Your phone number
  • Your email address (if provided)
  • Details about your alloy wheels and the damage
  • How you found us (if provided)

3. How We Use Your Data

Your personal data is used solely to:

  • Provide you with a quote for alloy wheel repair
  • Communicate with you regarding your enquiry via WhatsApp
  • Book and manage your repair appointment

We do not use your data for marketing purposes without your explicit consent.

4. How Your Data is Submitted

Our quote form transmits your information directly via WhatsApp. By submitting the form and sending the WhatsApp message, your data is processed through WhatsApp (Meta Platforms, Inc.). Please refer to WhatsApp's own privacy policy at whatsapp.com/legal/privacy-policy.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties. Your information is used only to service your enquiry with Pro-Autocraft.

6. Data Retention

We retain your contact details and job information for the duration of our business relationship and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data at any time by contacting us via WhatsApp.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us via WhatsApp on 07940 717123.

8. Cookies

This website does not currently use tracking cookies or analytics. No cookie consent is required at this time. If analytics are added in future, this policy will be updated accordingly.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.